Inside WTM: One Year with Event Director Chris Carter‑Chapman

In this episode, James Dickson interviews Chris Carter‑Chapman, event director of World Travel Market London, on his first year in the role. They discuss WTM’s scale and heritage, new WTM Travel Tech and innovation zones, attendee journey and planning tools, logistics across London and Excel, the show’s economic impact, and strategies to grow buyer attendance despite venue capacity limits. This episode of the Event Industry News Podcast is sponsored by Present Communications. Present provides broadcast-quality live, hybrid and virtual event production, trusted by organisations where reliability really matters. From corporate town halls and conferences to high-profile live streams, they design and deliver fully resilient systems that work first time. To keep up to date with all the news, subscribe for free here. If you would like to take part in a podcast, then please complete our submission form.