Inside Your Customer's Imagination - E56 with Chip Bell - 1st Half

from Business Transformation Pitch with The CX Goalkeeper

The CX Goalkeeper had a smart discussion with Chip Bell Chip Bell is a World-Renowned Authority On Customer Loyalty And Service Innovation The discussion was split in 2 episodes. This is the first half. In this episode you will learn: - How to align privacy and personalization - The responsibility of impacting people's life - The balance between generosity and curiosity - The role of customer service - how Chip Bell foresees the future of CX and Service … and much more. His book suggestion: - Purple Cow, Seth Godin Chip's golden nugget: Trust the frontline! They are the ambassadors and your scouts. How to contact Chip: www.chipbell.com Thank you, Chip! #customerexperience #leadership #cxgoalkeeper #cxtransformation #podcast

Episode metadata supplied by the publisher feed · Published Jan 10, 2022

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Inside Your Customer's Imagination - E56 with Chip Bell - 1st Half

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This episode was published on January 10, 2022.

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