EPISODE · Jan 17, 2022 · 26 MIN
Inside Your Customer's Imagination - E57 with Chip Bell - 2nd Half
from Business Transformation Pitch with The CX Goalkeeper
Trust the frontline! They are the ambassadors and the scouts. The CX Goalkeeper had a smart discussion with Chip Bell Chip Bell is a World-Renowned Authority On Customer Loyalty And Service Innovation The discussion is available on all common PODCASTING platforms as Apple, Google, Amazon, Spotify and Stitcher as well as a WEBCAST on YouTube. The discussion was split in 2 episodes. This is the second one... In this episode you will learn all about the book: Inside Your Customer's Imagination: 5 Secrets for Creating Breakthrough Products, Services, and Solutions (1) curiosity that uncovers insight, (2) grounding that promotes clear focus, (3) discovery that fosters risk-taking, (4) trust that safeguards partnership purity, and (5) passion that inspires energized generosity … and much more His book suggestion: - Purple Cow, Seth Godin Chip's golden nugget: Trust the frontline! They are the ambassadors and your scouts. How to contact Chip: www.chipbell.com Thank you, Chip! #customerexperience #leadership #cxgoalkeeper #cxtransformation #podcast
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Inside Your Customer's Imagination - E57 with Chip Bell - 2nd Half
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