Insights To How AI is Changing Wholesale Distribution From Infor’s Steven Levy

What's the biggest challenge facing wholesle distributors, and is AI really part of the solution?We decided to ask Steven Levy, Vice President of Enterprise Architecture at Infor. From supply chain shifts and nearshoring trends to the evolving role of AI in business operations, this conversation dives deep into the challenges and opportunities facing distributors today. Levy shares his expert insights on technology's role in modernizing operations, the economic factors shaping distribution, and how companies can future-proof their businesses in an unpredictable market.Key Topics & Timestamps:⏳ [00:00] Introduction & Setting the StageThe importance of engaging conversations on supply chain, technology, AI, and leadership.⏳ [04:25] Meet Steven Levy: The Distribution ArchitectSteven’s journey from ERP strategy to digital transformation in wholesale distribution.How his role at Infor is shaping the future of enterprise technology for distributors.⏳ [12:10] The State of the Economy & Interest RatesAnalysis of the Federal Reserve’s latest decisions and how they impact distributors and manufacturers.Inflation concerns and the reality of rising costs in the supply chain.⏳ [24:45] Supply Chain Disruptions & Nearshoring TrendsWhy Mexico, Guatemala, and the Dominican Republic are becoming key nearshoring hubs.The impact of tariffs on distributors and their pricing strategies.⏳ [36:30] AI & Automation in Wholesale DistributionHow AI-driven agents are transforming customer service, order entry, and predictive analytics.The importance of using multi-modal AI tools for efficiency and decision-making.⏳ [49:50] Cybersecurity & AI: The New BattlegroundThe DeepSeek AI controversy and its impact on data privacy and economic security.Why distributors need guardrails on AI adoption to protect business-critical data.⏳ [1:02:20] The Future of Wholesale Distribution & LeadershipWhy agility, digital transformation, and industry collaboration are more important than ever.The role of associations like NAW and ISA in advocating for distributors.Key Takeaways for Listeners:✅ Supply chain diversification is essential – explore nearshoring to navigate geopolitical risks.✅ AI and automation will redefine operations – start integrating AI-driven processes today.✅ Cybersecurity threats are real – protect your company’s data and digital assets proactively.✅ Economic shifts demand adaptation – distributors must embrace change and strategic planning.Leave a Review: Help us grow by sharing your thoughts on the show.Learn more about the LeadSmart AI B2B Sales Platform: https://www.leadsmarttech.com/Join the conversation each week on LinkedIn Live.Want even more insight to the stories we discuss each week? Subscribe to the Around The Horn Newsletter.You can also hear the podcast and other excellent content on our YouTube Channel.Follow us on Facebook, Twitter, Instagram, or TikTok.