Insurance Isn't Random: What Your Building Is Getting Wrong

Most strata councils think insurance is random. It's not.  Premiums go up. Deductibles change. And it often feels completely out of a council's control.  In this episode of Stratagize, Brent Anderson and James Milne sit down with Kim Lundberg from BFL to unpack how strata insurance actually works behind the scenes, and what insurers are really evaluating when they price a building.  They explore how hard and soft markets function, why claims history and loss ratio matter, and how maintenance and post-loss decisions shape future outcomes. You'll also hear why brokers aren't just placing insurance, they're selling your building into a competitive market.  The core insight is simple, but uncomfortable: Insurance outcomes aren't random, they're a lagging reflection of how a building is run over time.  If you're on council, this episode will change how you think about risk, maintenance, and long-term planning, and why the decisions you make today matter most when the market eventually turns. Connect with Stratagize: Website Linkedin Email Connect with Brent Anderson Linkedin Connect with James Milne Linkedin