Insurance Transformation: Stopping the Cycle of Failure -...

What this episode covers

Why do so many insurance transformation projects miss the mark? In this episode, Scott Thomson, Industry Insurance Solutions Director (FintechOS), and Bart Patrick, Advisor (Coherent), draw from decades of industry experience to unpack the persistent challenges behind failed digital initiatives—legacy systems, misaligned expectations, and the illusion of progress. They explore the real cost of technical debt, the overlooked importance of documentation, and why speed and honesty are more critical than ever. From AI use cases to IT bottlenecks, this candid conversation lays out what it really takes to make transformation succeed in today’s insurance landscape.

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Frequently Asked Questions

How long is this episode of FintechOS Evolv?

This episode is 40 minutes long.

When was this FintechOS Evolv episode published?

This episode was published on April 8, 2025.

What is this episode about?

Why do so many insurance transformation projects miss the mark? In this episode, Scott Thomson, Industry Insurance Solutions Director (FintechOS), and Bart Patrick, Advisor (Coherent), draw from decades of industry experience to unpack the...

Can I download this FintechOS Evolv episode?

Yes, you can download this episode by clicking the download button on the episode player, or subscribe to the podcast in your preferred podcast app for automatic downloads.