EPISODE · Mar 4, 2020 · 25 MIN
Insurance Uncovered: Flood Mapping, Customer Satisfaction
from NAMIC's Insurance Uncovered · host NAMIC
Episode 305: Chuck talks with J.D. Power's David Pieffer about the three things insurers should can do to improve the policyholder experience and increase customer satisfaction. Plus, the growing number of severe flooding events has led Congress to consider ways to improve federal flood mapping and address future flood risks.
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Insurance Uncovered: Flood Mapping, Customer Satisfaction
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