Insuretech Connect 2023 Ep. 1 AI Powered Data: convergence for UX & CX?

Insuretech Connect is arguably the biggest insurance event every year and for once the attendees almost all expected the same theme, generative AI, and the conference delivered. In the first of 2 episodes profiling the event hear from Lexis Nexis, Planck, Carpe Data, Equisoft, Akur8, Clara Analytics, and John Hancock discuss how they are using data to drive a better user experience, customer experience, and improve processes for the industry. Data has been around for a long time but this year was a real glimpse at where the future may be and how insurance professionals could be using it.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.