Integration starts with users, Ben Plowden, PA Consulting

Welcome to the Interchange podcast, produced in association with Arcadis. This show is a podcast talking about integrated transport infrastructure as the solution to achieving a more effective and decarbonised transport network.Our first guest of the season is Ben Plowden. Ben is an associate at PA Consulting, an associate at LSE Cities, a visiting professor at the UCL Centre for Transport Studies, and the chair of The Transport Planning Society. Prior to joining PA, Ben spent twenty years in a number of senior transport planning and project sponsorship roles at Transport for London (TfL).In this episode we look at:the need for customer-centricitythe systems and systems within systems required to create a more integrated infrastructureideas on how we can break out of our current silos in terms of transport planning, delivery and operation.Resources and LinksInterchange PA Consulting The Transport Planning SocietyMentioned in this episode:Have you got your ticket for Interchange?Interchange is taking place at Manchester Central on March 4/5. Make sure you've booked your free ticket.Book your ticket to Interchange 25