Intelligent Operations at Enterprise Scale - with Dave Glick of Walmart

Enterprise engineering teams often spend more time triaging recurring incidents than building the features customers are asking for. In this episode, Dave Glick, Senior Vice President of Growth Technology at Walmart, explores how his teams are using AI agents to catch and fix small, recurring issues before they turn into support tickets. The conversation covers the internal tools Walmart built to scale this work, the governance model that keeps experimentation safe, and why closing the distance between engineers and the people using their tools speeds up every iteration. ​ This episode is sponsored by BigPanda.   If you offer AI products or services into the enterprise, you need to find enterprise leaders with relevance, and readiness.   Emerj attracts VP+ enterprise audiences who are already convinced that they need to move beyond traditional IT.   To learn the exact strategies we use to help leading AI brands and startups connect with their ideal enterprise AI buyers, visit: emerj.com/AD1