Interior Design Mistakes and a Secret Service Encounter with Shirley Novack

Episode page with transcript, video, links, and more My guest for Episode #209 of the My Favorite Mistake podcast is Shirley Novack, Owner and Interior Designer at her firm, S. Novack and Assoc. She originally graduated with a degree in Laboratory Science.  After marrying and having three children, she went back to school and has run her successful interior design business for almost 40 years.  As a first generation daughter of Polish/Russian parents, she has recently published her first book, a Historical Fiction novel called The Story Of… — This book is loosely based on the life of her father, a Russian immigrant… In this episode, Shirley shares her favorite mistake story about being in the wrong place at the wrong time — taking a wrong turn in a van at Boston's Logan Airport and getting surrounded by Secret Service. We also discuss her novel and mistakes made running her interior design company, and more. Questions and Topics: Not the only time she was suspected of being a terrorist?  Was getting that degree as a medical technologist a mistake? Your initial message to me said, “still running my design practice trying to keep from making any more mistakes.” Do you have methods for trying to prevent mistakes? Or prevent repeats? Also said, “making mistakes is human, as long as I'm not the surgeon operating on the wrong appendage.” It’s good to remember that right? David Mayer, MD — Episode 70 Dealing with mistakes that employees might make? Her “most expensive mistake…” in the interior design business Firing her officer manager of 20 years — why? Interior design mistakes that clients are driving?? Is the customer always right? Tell us about the book… what inspired you? What’s a “Hybrid publisher”? Next book? – working on the next one… --- Support this podcast: https://podcasters.spotify.com/pod/show/favorite-mistake/support