EPISODE · Jun 18, 2025 · 1H 17M
Interior Designers: Your Business Operations Are Costing You Money (Jessica Harling Has the Fix)
from Interior DesignHer · host Douglas Robb
Season 2 Episode 14: Transforming Interior Design Business Operations: How to Get Processes Out of Your Head and Into Systems That WorkGuest: Jessica Harling Founder of Behind the Design Website: https://gobehindthedesign.com/ Instagram: https://www.instagram.com/gobehindthedesign/ Email: Available through website contact form Host: Douglas Robb Interior DesignHer Website: https://www.interiordesignher.com/ Instagram: https://www.instagram.com/interior_designher/ Email: [email protected] Newsletter: Sign up at interiordesignher.com
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What this episode covers
If you're an interior designer juggling client details, project timelines, and vendor information in your head while trying to focus on actual design work, this episode provides your roadmap for transformation. Jessica Harling of Behind the Design specializes in helping interior designers get all those processes out of their heads and into documented systems that work automatically. With her unique background combining fourth-generation family business experience and theater training, Jessica understands both the design industry and what motivates creative minds to embrace systematic operations. In this episode, Jessica reveals: How to map your complete client experience from inquiry to project completion using her "life of the client" framework Why keeping processes in your head limits business growth and creates unnecessary stress for both you and your team The specific steps for transitioning from reactive business management to intentional, documented operations How to train team members systematically instead of repeating the same instructions constantly Why designer "squirrel moments" during planning sessions actually help create more effective systems The key areas where documentation saves the most time and reduces costly errors Whether you're drowning in mental checklists or struggling to train new team members effectively, Jessica's insights will transform how you approach your business operations and help you build a design practice that enhances both your creative work and personal wellbeing. Connect with Jessica: Website: https://gobehindthedesign.com/ Instagram: https://www.instagram.com/gobehindthedesign/ Join the Interior DesignHer community: Website: https://www.interiordesignher.com/ Instagram: https://www.instagram.com/interior_designher/ Newsletter: Sign up at interiordesignher.com
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Interior Designers: Your Business Operations Are Costing You Money (Jessica Harling Has the Fix)
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