Internal Customer Satisfaction: Help Me Help You
from Improving Customer Experience Hosted by Lynn Hunsaker
Everything that external customers receive is the result of business processes. a business process involves a value chain of internal suppliers and internal customers. Help your internal suppliers help you deliver better customer experiences. From the blog Customer Experience Optimization:, at http://customer.ology.com (2:47).
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How long is this episode of Improving Customer Experience?
This episode is 2 minutes long.
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This episode was published on May 13, 2010.
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