Interview with Christine Miles: What Nobody Taught You About Listening

The appointments that drain you most aren't always the hardest clinically. They're the ones where you said all the right things and the patient still left frustrated. Or the encounter where something felt off and you couldn't name it — but you carried stress from it through the day (and maybe into a 3pm break-room raid).   In this episode, I talk with Christine Miles — a listening expert and CEO of EQuipt — about a skill that's under-taught in medicine: how to actually make people feel heard.    She shares the six simple questions that help patients tell their story faster, a 90-second technique that changes how safe people feel with you, and what to do when someone walks in already angry.    Listening well matters - it can make your clinical days better but also will help in your personal relationships.  And anything that makes your days go smoother will help with your eating.   If your days regularly leave you empty — this one's for you. Learn more about Christine at https://thelisteningpath.com/christine-miles/