EPISODE · Jul 22, 2008 · 6 MIN

Interview with Dr. Michelli on BNET

from Customer Experience University - Winning Loyalty & Engagement One Customer at a Time · host Dr. Joseph A. Michelli

Listen to an interview with Dr. Michelli about The New Gold Standard entitled Leadership Secrets of the Ritz-Carlton as presented on the Useful Commute Podcast at BNET.com.

Episode metadata supplied by the publisher feed · Published Jul 22, 2008

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Interview with Dr. Michelli on BNET

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This episode was published on July 22, 2008.

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