Interview with Susan Shapiro, PhD, RN, author of “Rapid Response Teams Seen Through the Eyes of the Nurse”

Rapid response teams have been incorporated into the Joint Commission’s national patient safety goals, despite inconclusive evidence about what they achieve. Yet some nurses say they won’t work in hospitals without these teams. Interim editor-in-chief, Shawn Kennedy interviews Susan Shapiro about her article investigating how nurses who activate such teams feel about them and why it matters to their patients and hospitals.