INVENTORY AVAILABILITY (DIFFERENTIATING BETWEEN HIGH SALES VOLUME AND INACCURATE VENDOR ORDERS)

SHOW NOTES (DIVE VERSION)Episode Title: Inventory Availability: Differentiating Between High Sales Volume and Inaccurate Vendor Orders (Episode 89) Episode Description: "The item has been completely out of stock for four consecutive days because the vendor failed to deliver the correct quantity, and you completely failed to report the empty shelf to your management team." In this episode of Dive, Mike Hernandez explains why sales associates must actively identify completely empty price tags and provide the specific barcodes to the management team to correct vendor orders.What You Will Learn:Mike's Professional Background: Why telling a customer an item is sold out is usually a false excuse for a severe breakdown in operational communication.The Visual Auditor: Why frontline employees must stop ignoring empty shelf space and start actively hunting for zero-balance inventory.The Verification Protocol: The exact physical procedure for checking the back storage room before determining an item is truly missing from the facility.The Barcode Documentation: How to physically record the exact twelve-digit barcode and hand the data to your shift leader to guarantee the product is ordered.Resources & Links:Download the Inventory Availability Identification Checklist: Text the code word DIVE89 to 9 5 6 - 8 9 7 - 9 1 9 2.The P&L Podcast: Season One is complete and ready to binge. Search for The P&L Podcast on your favorite platform or Listen Here.Recommended Listen: Survive: Episode 90.Watch the Channel: Check out the YouTube channel and subscribe at @cStoreCenter.