Investigation: Why British Gas has been breaking into customers’ homes

A Times journalist went undercover to show that British Gas obtained court warrants to break into customers’ homes to force fit prepayment meters. The investigation led to immediate responses from the company, the regulator and from government. So how did the investigation unfold?This podcast was brought to you thanks to the support of readers of The Times and The Sunday Times. Subscribe today: thetimes.co.uk/storiesofourtimes.Guest: Paul Morgan-Bentley, Head of Investigations, The Times.Host: Manveen Rana.Clips: Times Radio, Sky News, BBC, Parliament.This podcast was brought to you thanks to subscribers of The Times and The Sunday Times. To enjoy unlimited digital access to all our journalism subscribe here. Hosted on Acast. See acast.com/privacy for more information.

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This episode was published on February 9, 2023.

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