Investing in What Matters: Leadership, Partnership, and Community

What does it actually take to build a business that lasts? In this episode of Behind the Screens, hosts Tyler Smith and Chris Harp sit down with Quinn Velasquez, Chief Credit Officer at Golden Valley Bank, to talk about the human side of business success — curiosity, partnership, and the discipline of planning ahead.Quinn works with business owners across Northern California every day, helping them navigate growth, evaluate risk, and plan for the future. He's also active in the community, serving on the boards of Catalyst Domestic Violence Services and the Enloe Health Foundation.In this conversation, we cover:Why curiosity — not expertise — is the trait that separates great business partners from vendorsWhat banks look for when judging if a business is "clearly successful"Why small and mid-sized businesses (not big corporations) are now the #1 target for fraud, and the simple habits that prevent most attacksThe critical legal difference between consumer and business fraud protection that most owners don't knowWhere AI is already adding value in banking — and where human judgment still winsWhy writing down a plan matters more than getting it right the first time🔧 This episode is brought to you by the Clear IT Partner Program from Matson and Isom Technology Consulting. Book a free consultation: https://mitcs.com/hello👉 Subscribe for more conversations on leadership, technology, and what it takes to run a resilient business.#BehindTheScreens #SmallBusiness #Cybersecurity #Leadership #Banking #AI #ChicoBusiness