Involta President & CEO Jim Buie says: The answers you receive are only as effective as the questions you ask.

Ep. 143: Baseball and football shaped Jim whose experience includes executive roles at Comcast and AT&T. Today his competitive spirit can be seen golfing and skiing in his home state of Colorado! "As a corporate leader, I'm always thinking about that person who takes the first phone call from our customer. 'How hard are we making that job?' I want to know."  Our BONUS RESOURCE for this episode includes fill-in-the-blank notes and reflection questions. Click here to download the bonus resource. If these lessons resonated with you, connect with me and my team at maxwellleadership.com/don and together we can next-level your company culture!  Special thanks to Kyle Smedley and Francisco Nunez for making this episode possible.