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EPISODE · Feb 6, 2025 · 17 MIN

IRS Customer Experience Research

from GovCon Bid and Proposal Insights

Podcast Description: In this episode, we explore a unique IRS contract opportunity focused on customer experience research and taxpayer satisfaction. The contract calls for skilled contractors to design, administer, and analyze surveys, focus groups, and other tools to improve taxpayer services and compliance. With a wide range of task areas—from survey administration and data analysis to process re-engineering and strategic planning—this contract is central to enhancing how the IRS engages with taxpayers. Don’t miss this in-depth look at how your business can contribute to improving the taxpayer experience! Tune in to the podcast now and learn how to align your expertise with this impactful IRS contract opportunity.Contact ProposalHelper at [email protected] to find similar opportunities and help you build a realistic and winning pipeline. 

Episode metadata supplied by the publisher feed · Published Feb 6, 2025

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Podcast Description: In this episode, we explore a unique IRS contract opportunity focused on customer experience research and taxpayer satisfaction. The contract calls for skilled contractors to design, administer, and analyze surveys, focus groups, and other tools to improve taxpayer services and compliance. With a wide range of task areas—from survey administration and data analysis to process re-engineering and strategic planning—this contract is central to enhancing how the IRS engages ...

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IRS Customer Experience Research

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This episode was published on February 6, 2025.

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