EPISODE · Jul 10, 2026 · 5 MIN
Is 311 ignoring poorer neighborhoods?
from CitizenCast · host CitizenCast
Across nearly half a million service requests, residents in lower-income ZIP codes wait roughly twice as long for routine 311 service. The pattern is too clear to be an accident. Find the full 311 Research Series here.
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Is 311 ignoring poorer neighborhoods?
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