Is AI costing us human relationships?

In the age of AI, concerns remain that artificial intelligence is coming at the cost of genuine human interaction. Against this backdrop, it is incumbent upon HR teams and professionals to ensure that AI is both an enabler of business success and helps prevent the acceleration of disconnection or disenchantment in the workplace. In this episode of The HR Leader Podcast, host Jerome Doraisamy welcomes back Cranlana Centre for Ethical Leadership ethicist and program director Dr Matt Beard to discuss the myriad ethical dilemmas and considerations in the workplace in the current climate, whether AI is accelerating concerns that human relationships are being sidelined in the post-pandemic world, whether businesses are cognisant of such concerns, and what he sees as the biggest challenges for ethics and culture in the workplace right now. Beard also delves into the extent to which "scut work" needs to be done versus pivoting one's service offering for clients, how HR can view its responsibilities to ensure that workplace culture is at an optimal level and human relationships aren't suffering, how technology can be an enabler of workplace connection, and how optimistic he is that HR teams can drive forward their workplaces in the right ways.