EPISODE · Nov 28, 2025 · 4 MIN
Is Black Friday Dead? Black Friday
from Retail Today with Bob Phibbs, The Retail Doctor · host Retail Today with Bob Phibbs, the Retail Doctor
WBBM Noon Business Hour interviews Bob Phibbs, CEO of The Retail Doctor, about how Black Friday has transformed — from month-long online deals and softer store traffic to younger shoppers treating it as a social event. He explains why in-store experiences and human connections still drive most sales and what retailers must do to win holiday shoppers. The conversation also touches on tighter budgets, shifting promotions, and why retail stories often mask steady annual sales gains despite noisy headlines about declining foot traffic.
What this episode covers
WBBM Noon Business Hour interviews Bob Phibbs, CEO of The Retail Doctor, about how Black Friday has transformed — from month-long online deals and softer store traffic to younger shoppers treating it as a social event. He explains why in-store experiences and human connections still drive most sales and what retailers must do to win holiday shoppers.The conversation also touches on tighter budgets, shifting promotions, and why retail stories often mask steady annual sales gains despite noisy headlines about declining foot traffic.
NOW PLAYING
Is Black Friday Dead? Black Friday
No transcript for this episode yet
Similar Episodes
Mar 26, 2026 ·1m
Mar 19, 2026 ·34m
Feb 18, 2026 ·11m
Feb 11, 2026 ·45m