Is Black Friday Dead? Black Friday

from Retail Today with Bob Phibbs, The Retail Doctor · host Retail Today with Bob Phibbs, the Retail Doctor

WBBM Noon Business Hour interviews Bob Phibbs, CEO of The Retail Doctor, about how Black Friday has transformed — from month-long online deals and softer store traffic to younger shoppers treating it as a social event. He explains why in-store experiences and human connections still drive most sales and what retailers must do to win holiday shoppers. The conversation also touches on tighter budgets, shifting promotions, and why retail stories often mask steady annual sales gains despite noisy headlines about declining foot traffic.

What this episode covers

WBBM Noon Business Hour interviews Bob Phibbs, CEO of The Retail Doctor, about how Black Friday has transformed — from month-long online deals and softer store traffic to younger shoppers treating it as a social event. He explains why in-store experiences and human connections still drive most sales and what retailers must do to win holiday shoppers.The conversation also touches on tighter budgets, shifting promotions, and why retail stories often mask steady annual sales gains despite noisy headlines about declining foot traffic.

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Is Black Friday Dead? Black Friday

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How long is this episode of Retail Today with Bob Phibbs, The Retail Doctor?

This episode is 4 minutes long.

When was this Retail Today with Bob Phibbs, The Retail Doctor episode published?

This episode was published on November 28, 2025.

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Yes, a full transcript is available for this episode. You can read the complete transcript on the episode page.

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