Is ChatGPT Bull ... and How to Improve Communication with AI

Is ChatGPT bull ...? Maybe not. In this episode Rob and Craig talk about how generative AI can be used to improve communication, give their opinions of a recent article claiming that ChatGPT is bull$hit, and discuss why you need an AI policy. Key Takeaways:AI can be used to improve written communication, but not if you just ask AI to crank out the message. You have to work WITH AI. Rob gives an interesting example of how AI was used to write a difficult message. The key is to co-produce with AI, which results in better outcomes than if either the human or the AI worked alone.Is ChatGPT Bull$hit? A recent article in Ethics and Information Technology claims that ChatGPT (and generative AI more generally) is bull$hit. Craig and Rob aren't so sure, although the authors make some reasonable points.You need an AI policy, even if your college doesn't have one yet. Not only does a policy help you manage risk, a clear policy is necessary to help students understand what is, and is not acceptable. Otherwise, students are flying blind.Hicks, M.T., Humphries, J. & Slater, J. (2024). ChatGPT is bullshit. Ethics and Information Technology, 26(38). https://doi.org/10.1007/s10676-024-09775-5 https://link.springer.com/article/10.1007/s10676-024-09775-5Mentioned in this episode:AI Goes to College Newsletter