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Is customer behavior getting WORSE? episode artwork

EPISODE · Jan 19, 2023 · 57 MIN

Is customer behavior getting WORSE?

from The Retail Warzone · host The Retail Warzone

Tonight we discuss how customer behavior has seemingly gotten worse since the pandemic. Tonight’s topic material: https://hbr.org/2022/11/the-emotional... https://www.nhbr.com/facing-incivilit... https://www.inc.com/jessica-stillman/... --- Support this podcast: https://podcasters.spotify.com/pod/show/theretailwarzone/support This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit theretailwarzone.substack.com

Episode metadata supplied by the publisher feed · Published Jan 19, 2023

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Is customer behavior getting WORSE?

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This episode is 57 minutes long.

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This episode was published on January 19, 2023.

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