Is customer retention a mindset your company discusses in the boardroom? OMOQ #111

from SimpleBiz360™ Podcast · host Jeffrey Mason

How to keep customers is not a topic often discussed in business board rooms. We spend a lot of board room time talking about getting new customers. However, we need to spend as much time discovering more ways to increase customer satisfaction so we can retain the buyers we have. What about your company? Is it time for a new mindset?Support the show

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This episode was published on November 10, 2025.

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