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Is Customer Service Dead in the Age of AI? episode artwork

EPISODE · Apr 26, 2024 · 45 MIN

Is Customer Service Dead in the Age of AI?

from Taking Stock

This week on Taking Stock Mandy Johnston delves into the world of Customer Service when she talks to the Consumer Editor with the FT Claer Barrett about the role of ‘Bots’ and AI when trying to contact companies.As Liz Truss's new book sparks controversy Mandy talk to Ian Dale of LBC Radio about her tenure and memoir.And, as the Government unveils its economic projections, Economist Dan O’Brien offers his insights on their fiscal strategy.

Episode metadata supplied by the publisher feed · Published Apr 26, 2024

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Is Customer Service Dead in the Age of AI?

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How long is this episode of Taking Stock?

This episode is 45 minutes long.

When was this Taking Stock episode published?

This episode was published on April 26, 2024.

What is this episode about?

This week on Taking Stock Mandy Johnston delves into the world of Customer Service when she talks to the Consumer Editor with the FT Claer Barrett about the role of ‘Bots’ and AI when trying to contact companies.As Liz Truss's new book sparks...

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