Is Customer Service Dead in the Age of Technology in Self Storage?

The self storage business is competitive. Lots of new space is coming or just came online. Probably in your market. Much of our strategies as small business owners and small self storage operators are to automate and cut down on payroll costs to be competitive and take our businesses into the future. But is customer service sacrificed? Let me share with you some experiences and ideas. -Listen on Apple Podcasts – https://podcasts.apple.com/us/podcast/creating-wealth-through-self-storage/id1588425875 -The QuickStart Academy: https://thequickstartacademy.com/ -5 KPIs we measure and how we do it: https://creatingwealththroughselfstorage.lpages.co/top-5-kpi-ebook/ -My blog: https://creatingwealththroughselfstorage.com/ -Facebook: https://www.facebook.com/markhelmselfstorage/ -Twitter: https://twitter.com/MarkHelmSelfst -The Storage World Analyzer: http://storageworldanalyzer.com/ -The QuickStart Academy Store: https://quick-start-academy.myshopify.com