Is Good Enough Good Enough?

In this episode, Kristen Ziman and Sylvia Moir tackle the uncomfortable but important question facing leaders: are we making decisions based on what's best for the organization or what's simply easiest for us?Drawing from personal experiences in law enforcement leadership, they explore how "comfortable" choices—those based on familiarity, loyalty, and social proximity—can often undermine growth, diversity of thought, and long-term success. With references to Daniel Kahneman’s concept of “cognitive ease,” the hosts challenge leaders to build teams of truth tellers, embrace discomfort, and consciously evaluate whether their hiring and promotional decisions are rooted in true merit or unconscious bias.