“Is It a Real Problem?”: How to Spot When a Behavior Needs Addressing

In this episode of Choose People Love Pets, Brianna Armstrong, DVM, and Phoebe Valdez, hospital manager and mom, unpack the tricky—but vital—question: How do you know when a team member’s behavior needs to be addressed? They explore: The difference between a bad day and a behavior pattern The importance of early conversations and how to avoid big issues later How to spot red flags like impact on clients, team morale, and culture What to do when multiple people are reporting a concern The value of feedback that leads with care, curiosity, and clarity You’ll hear practical strategies, personal experiences, and a “leadership insider challenge” at the end to help you take action in your hospital this week. 🔍 Key Takeaways: One time = mistake. Two times = message. Three times = pattern. Check your gut—if it’s keeping you up at night, it’s time to talk. Feedback should never be shameful; it should be intentional, compassionate, and values-based. Addressing small things early builds trust and prevents burnout. 💡 Leadership Challenge: What’s something you’ve been tolerating that needs a conversation? Go have it. Follow for more:  FB: https://www.facebook.com/profile.php?id=61556480229406&mibextid=LQQJ4d  IG: https://www.instagram.com/choosepeoplelovepets?igsh=MTVzZjc4ZHE4MWd2NQ%3D%3D&utm_source=qr  LI: https://www.linkedin.com/company/choose-people-love-pets/