EPISODE · Jul 3, 2026 · 5 MIN
Is it appropriate to use emojis in the workplace?
from The Andrew Carter Podcast · host CJAD 800
Emojis have become part of the way many of us communicate. But what about using them at work? Does adding a smiley face to an email or Teams message actually help, or could it make you seem less professional? A new study from the University of Ottawa looked at how people perceive emojis in workplace messages. Erin Courtice, lead author of the study and a postdoctoral researcher at Toronto Metropolitan University, spoke to Andrew Carter.
What this episode covers
Emojis have become part of the way many of us communicate. But what about using them at work? Does adding a smiley face to an email or Teams message actually help, or could it make you seem less professional? A new study from the University of Ottawa looked at how people perceive emojis in workplace messages. Erin Courtice, lead author of the study and a postdoctoral researcher at Toronto Metropolitan University, spoke to Andrew Carter.
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Is it appropriate to use emojis in the workplace?
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