Is it appropriate to use emojis in the workplace? episode artwork

EPISODE · Jul 3, 2026 · 5 MIN

Is it appropriate to use emojis in the workplace?

from The Andrew Carter Podcast · host CJAD 800

Emojis have become part of the way many of us communicate. But what about using them at work? Does adding a smiley face to an email or Teams message actually help, or could it make you seem less professional? A new study from the University of Ottawa looked at how people perceive emojis in workplace messages. Erin Courtice, lead author of the study and a postdoctoral researcher at Toronto Metropolitan University, spoke to Andrew Carter.

Emojis have become part of the way many of us communicate. But what about using them at work? Does adding a smiley face to an email or Teams message actually help, or could it make you seem less professional? A new study from the University of Ottawa looked at how people perceive emojis in workplace messages. Erin Courtice, lead author of the study and a postdoctoral researcher at Toronto Metropolitan University, spoke to Andrew Carter.

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Is it appropriate to use emojis in the workplace?

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This episode was published on July 3, 2026.

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Emojis have become part of the way many of us communicate. But what about using them at work? Does adding a smiley face to an email or Teams message actually help, or could it make you seem less professional? A new study from the University of...

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