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Is it Scope Creep? What to Do When Clients Keep Asking for Changes {Ep. 93}

Episode 93 of the Managing Client Disputes for Service Providers | Fixing Burnout, Scope Creep, Contract Issues podcast, hosted by Sheila M. Wilkinson, LMSW, Esq., titled "Is it Scope Creep? What to Do When Clients Keep Asking for Changes {Ep. 93}" was published on November 2, 2025 and runs 15 minutes.

November 2, 2025 ·15m · Managing Client Disputes for Service Providers | Fixing Burnout, Scope Creep, Contract Issues

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Are you struggling with clients who ask for too much and want constant changes? 

In this episode, we're diving into the challenges of handling clients' change requests and the importance of setting clear boundaries. I'll share my experiences, explain why clients make such demands, and offer practical advice on how to guide clients effectively. 

Learn how to:

- communicate expectations about changes,

- establish guidelines in your contracts and interactions to maintain control over projects, and 

- ultimately, reduce everyone's stress!

  • 00:27 The Challenge of Client Requests
  • 01:00 Personal Experiences with Client Demands
  • 02:32 Understanding Client Behavior
  • 03:41 Setting Boundaries and Expectations
  • 05:17 Importance of Clear Communication
  • 06:50 Real-Life Client Stories
  • 09:47 Mapping Out Processes

 

RESOURCES

Hi! I'm Sheila, your guide to a Joyful and Thriving™ creative life! I have lots of titles: attorney, social worker, coach, consultant, keynote speaker, educator. And while I'm proud of those titles, I am a human first and a title second – just like you. I want to help you reset expectations, set boundaries, and make aligned decisions, so you can streamline and focus your energy on the people, projects, and pay that actually matter to you. 

Instagram: @sheilamwilkinson | LinkedIn

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