EPISODE · Oct 10, 2021 · 1H 10M
Is It Time to Cancel Customer Service?
from Mad Mad World · host Lacer Media
Show Notes from this episode:Required Reading: Elevate Employees, Don’t Eliminate Them | Harvard Business ReviewSome companies think customers are OK with lousy service. | LATimesIt's Time for Companies to Stop Blaming the Pandemic for Terrible Customer Service | IncThis Is How The Pandemic Improved Customer Service | ForbesWhy Customer Service is Important | HubSpot
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Is It Time to Cancel Customer Service?
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