Is ITIL Delivering On Its Promises?

More and more US companies have been adopting ITIL best practices in combination with 6 Sigma, CoBIT, and other existing frameworks. Is ITIL really delivering on its promises? Guest 1: Malcolm Fry, Member, ITIL Advisory Group and Independent Executive Advisor, BMC Software Guest Bio: https://www.ciotalknetwork.com/contributor/malcolm-fry/ Guest 2: John P. Gillispie, COO, Iowa's Information Technology Enterprise Office, CIO, State of Iowa, Former President of NASCIO Guest Bio: https://www.ciotalknetwork.com/contributor/john-gillispie/ More on this Episode: https://www.ciotalknetwork.com/is-itil-delivering-on-its-promises/ More on Leadership: https://www.ciotalknetwork.com/topics/leadership/ Visit CIO Talk Network Website: https://www.ciotalknetwork.com/ Subscribe to our Newsletter: https://www.ciotalknetwork.com/subscribe/ Nominate Guests or Sponsor: https://www.ciotalknetwork.com/contact/