Is the Client Always Right in Personal Training? episode artwork

EPISODE · Apr 28, 2026 · 23 MIN

Is the Client Always Right in Personal Training?

from The NASM-CPT Podcast With Rick Richey · host NASM Podcast Network

Are your clients always right—or is there more to successful personal training relationships? 🧐 In this episode of the award-winning “NASM CPT Podcast,” Dr. Rick Richey dives into the real-life communications that make or break the trainer-client dynamic.Discover how a simple miscommunication between a client and trainer almost derailed progress and learn Rick's expert tips for ensuring both honesty and progress in every session. From dealing with long-term injuries and pushing limits to actionable strategies for open communication, this episode is packed with stories, insights, and practical advice for personal trainers and fitness enthusiasts alike! 🔑 Episode Highlights & Keywords: ·      Is the client always right? Debunking the myth ·      Must-know communication strategies for personal trainers ·      Real client-trainer email case study ·      Preventing and managing miscommunications in fitness ·      Building safe, supportive, and motivating workout environments ·      How to push clients without crossing the line ·      The real reason clients quit personal training (hint: It's not money!) ·      Creating fitness surveys & debriefs that get honest feedback 🎧 Who Should Watch? ·      Personal trainers & coaches ·      Fitness professionals ·      Gym owners & managers ·      Anyone looking to level up their trainer-client relationship  If you like what you just consumed, leave us a 5-star review, and share this episode with a friend to help grow our NASM health and wellness community! The content shared in this podcast is solely for educational and entertainment purposes. It is not intended to be a substitute for professional advice, diagnosis, or treatment. Always seek out the guidance of your healthcare provider or other qualified professional. Any opinions expressed by guests and hosts are their own and do not necessarily reflect the views of NASM. Introducing NASM One, the membership for trainers and coaches. For just $35/mo., get unlimited access to over 300 continuing education courses, 50% off additional certifications and specializations, EDGE Trainer Pro all-in-one coaching app to grow your business, unlimited exam attempts and select waived fees. Stay on top of your game and ahead of the curve as a fitness professional with NASM One. Click here to learn more. https://bit.ly/4ddsgrm

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This episode was published on April 28, 2026.

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