Is the Customer Always Right?
Harry and Simon discuss their recent experiences in the auction world, touching on community engagement, the rise of cash buyers, and the challenges of customer service. They share humorous anecdotes and lessons learned from their interactions with clients, chuckling about the importance of clear communication and the need for second opinions in the valuation process. The conversation highlights the significance of local businesses and community support, especially in times of economic uncertainty. Oh and that the customer is not always right. CONTACT [email protected] Linktree Instagram @thegavelandthegabble Twitter @GavelandGabble TikTok @laughingauctioneer www.windsorauctions.co.uk www.lymebayauctions.co.uk ABOUT THE PODCAST The Gavel and The Gabble is a podcast hosted by Harry and Simon who, together, are lucky enough to run two provincial Auction Houses in Windsor, Berkshire and Seaton, Devon. Now we know there are lots of TV shows about buying and selling antiques and collectables but we thought followers of this podcast would like to hear about what goes on behind the scenes of an actual working auction house as we go about our daily business, the characters we meet, the things we find, and the things we wished we had never found. Famed for our slightly different auctioneering style, constant chatting on the rostrum, awful jokes. Stick with us as we bunk off to record anecdotes, interview others in the industry and basically gabble on. If you enjoy the podcast, please leave us a rating. Music from Lemonmusicstudio Production by David Burd
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