Is the Customer Always Right? & The Economist Changing His Mind on AI episode artwork

EPISODE · Apr 24, 2026 · 30 MIN

Is the Customer Always Right? & The Economist Changing His Mind on AI

from The ProBoh Show · host Rob Grams

In the first part of today's show, we looked at why an economist who once feared AI has finally found a rare reason for optimism—and what that might mean for the future of technology, jobs, and society. Today's unpopular opinion was: the customer is always right. Is it a timeless truth or an outdated mantra? We unpacked the chaos behind that phrase. In the second half of the show, we asked 100 humans: Name a reason you might ask to speak to the manager. The answers ranged from completely reasonable… to wildly unnecessary. The ProBoh Show is a variety show in English, hosted by Rob Grams. Listen to the day's news highlights, test yourself with our games, and participate in our chat. Support the show on Patreon: https://www.patreon.com/ProfessionalBohemian. You'll find VODs of live episodes, blogs, vlogs, and behind-the-scenes content. Watch the show live on Twitch: https://www.twitch.tv/professionalbohemian Participate in the polls for the show on Instagram (@professionalbohemian) or Twitter (@proboh)

In the first part of today's show, we looked at why an economist who once feared AI has finally found a rare reason for optimism—and what that might mean for the future of technology, jobs, and society. Today's unpopular opinion was: the customer is always right. Is it a timeless truth or an outdated mantra? We unpacked the chaos behind that phrase. In the second half of the show, we asked 100 humans: Name a reason you might ask to speak to the manager. The answers ranged from completely reasonable… to wildly unnecessary. The ProBoh Show is a variety show in English, hosted by Rob Grams. Listen to the day's news highlights, test yourself with our games, and participate in our chat. Support the show on Patreon: https://www.patreon.com/ProfessionalBohemian. You'll find VODs of live episodes, blogs, vlogs, and behind-the-scenes content. Watch the show live on Twitch: https://www.twitch.tv/professionalbohemian Participate in the polls for the show on Instagram (@professionalbohemian) or Twitter (@proboh)

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Is the Customer Always Right? & The Economist Changing His Mind on AI

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This episode was published on April 24, 2026.

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In the first part of today's show, we looked at why an economist who once feared AI has finally found a rare reason for optimism—and what that might mean for the future of technology, jobs, and society. Today's unpopular opinion was: the customer is...

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