Is there anybody out there? Customer service in the age of AI.

Q: How long is this episode of Taking Stock?

This episode is 47 minutes long.

Q: When was this Taking Stock episode published?

This episode was published on September 12, 2025.

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from Taking Stock

This week on Taking Stock Susan Hayes Culleton looks at how agentic AI is changing and maybe making customer service a lot poorer when she talks to Elaine Burke of the ‘For Tech’s Sake’ Podcast and Ecommerce expert Vinny O’Brien.With an eventful week for the Murdoch Family, Susan talks to Hannah Miller of Bloomberg about their new ‘succession’ plan.Plus, in a week where the Irish Fiscal Advisory Council tells government to slow down on spending, Susan talks to IFAC chairman Seamus Coffey.   

Episode metadata supplied by the publisher feed · Published Sep 12, 2025

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Is there anybody out there? Customer service in the age of AI.

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How long is this episode of Taking Stock?

This episode is 47 minutes long.

When was this Taking Stock episode published?