Is UK Retail Changing Again? Argos, Charlotte Tilbury, ONS, Primark & Skims

The UK retail industry never stands still. This week Alex and Simone unpack five of the biggest retail stories shaping customer experience, ecommerce, retail technology and consumer behaviour across the UK. In this episode: • Charlotte Tilbury transforms Covent Garden into an immersive Unreal Glow Club pop-up experience • Online Home Shop posts impressive growth as UK ecommerce continues to evolve • Morrisons introduces new retail innovation • Argos reinvents its iconic catalogue with personalised digital shopping experiences • New ONS retail sales data raises questions about the future of ecommerce • Primark steals headlines with a cheeky response to the new Skims flagship opening on Regent Street The discussion explores where UK retail is heading, whether ecommerce has entered another phase of structural growth, and how retailers are increasingly competing through experience, discovery and customer inspiration rather than price alone. Stories discussed Charlotte Tilbury Unreal Glow Club https://www.instagram.com/p/DbY-C2ZjTv1/?img_index=8 Online Home Shop https://www.onlinehomeshop.com/ Argos Your Catalogue https://www.argos.co.uk/events/your-catalogue Online Home Shop company filings https://find-and-update.company-information.service.gov.uk/company/08885099/filing-history ONS Retail Sales June 2026 https://www.ons.gov.uk/businessindustryandtrade/retailindustry/bulletins/retailsales/june2026 Primark campaign https://www.instagram.com/p/DbOUY2Ct2Lm/ Subscribe for weekly retail intelligence covering: • Retail Innovation • AI in Retail • Ecommerce • Store Design • Consumer Trends • Grocery • Fashion Retail • Retail Technology • Omnichannel • Global Retail News The Retail Podcast delivers conversations with the world's leading retailers, technology companies and industry experts. CHAPTERS 00:00 Introduction 01:08 Charlotte Tilbury's Unreal Glow Club Pop-up 02:55 Online Home Shop's £100M Growth Story 04:22 ONS Retail Sales & Ecommerce Trends 05:37 Argos Reinvents the Catalogue 07:32 Primark vs Skims on Regent Street 10:04 NRF Europe Preview 💬 JOIN THE CONVERSATION Which trend discussed today do you think will impact the industry most? Let us know in the comments below!