Is Your Church's Safety Team Trained in Deescalation?

Host Ron Wadley concludes a church safety series by explaining how to build a hospitality-first safety team for Texas churches. He contrasted an armed, reaction-focused model with a safety ministry centered on welcoming, observing, and protecting. He recounts an Austin-area incident where safety team member Stacy calmly de-escalated an angry man during a Sunday morning service. Wadley discusses how churches must train volunteers to recognize common disruptions and use protocol-driven verbal de-escalation. He notes insurers ask about and value documented de-escalation training and require clear protocols before extending liability coverage. Connect with our church insurance team at insurancefortexans.com Download your free copy of our book, The Promise of Certainty, at thepromiseofcertainty.com 00:00 Show Introduction 00:26 Hospitality First Safety 00:40 Austin Disruption Story 01:26 Stacy De Escalates 02:47 Safety Ministry Model 03:07 Training And Protocols 03:50 Insurance And Liability 04:47 Hospitality First Blueprint 04:56 Resources And Closing