Is your company processing and returning all customer voice mails? OMOQ #73

from SimpleBiz360™ Podcast · host Jeffrey Mason

Some research suggests the need to create 12 positive experiences in order to negate the effects of one bad experience. 12-1 odds are a mighty hill to climb. Unreturned voice mails contribute to making that hill. Are you sure you want to let voice mails go unanswered?Support the show

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This episode was published on July 1, 2025.

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