Is Your Customer Service Managed by Personality, or Process? OMOQ #21

from SimpleBiz360™ Podcast · host Jeffrey Mason

The Experience Economy begs companies to understand what customers want, need, and deserve. If we believe this, then why do so many companies operate without customer service protocols, or training?Support the show

Episode metadata supplied by the publisher feed · Published Dec 30, 2024

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Is Your Customer Service Managed by Personality, or Process? OMOQ #21

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