Is Your Law Firm Ready for a COO?

Debbie Foster is back! She's the only guest to make a repeat appearance (so far!) on The Mostly Legal Podcast, and hosts Amanda Koplos and Rob Joyner dive deep with Debbie on what law firms think they need when they say they're hiring a COO, and what they actually need.They explore what the COO title should mean, how to avoid watering it down, and why small firms in particular need to be strategic (not just aspirational) when giving out leadership roles.From governance structure shakeups to how real change starts with honest conversations, this episode offers practical advice, a little tough love, and plenty of laughs. Plus: thoughts on law firm innovation, ChatGPT vs Claude, art committees (yes, seriously), and how law firms can actually get ahead if they’re brave enough to change.