EPISODE · Jul 17, 2009 · 4 MIN

It‘s WOW Time!

from Customer Experience University - Winning Loyalty & Engagement One Customer at a Time · host Dr. Joseph A. Michelli

Dr. Michelli offers a synopsis of the Verde Group's results on what creates "wow" experiences for customers. He encourages you to elevate aspects highlighted in that study.

Episode metadata supplied by the publisher feed · Published Jul 17, 2009

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It‘s WOW Time!

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This episode was published on July 17, 2009.

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