IT vs eCommerce: Can't we all just get along?

What this episode covers

Andy and Brian are joined by Andy Goodfellow, SVP and Chief Technology Officer at Zoro, to discuss why there has historically been friction between the IT departments and eCommerce teams at so many companies. Goodfellow shares how Zoro turned this dynamic on its head by aligning everyone on a singular goal - creating value for the end customer. Plus, he gives some great advice about not confusing internal stakeholders with external customers. Join the Master B2B Forum Sign up for the Master B2B Summit

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Frequently Asked Questions

How long is this episode of Master B2B Friday 15?

This episode is 23 minutes long.

When was this Master B2B Friday 15 episode published?

This episode was published on February 13, 2026.

What is this episode about?

Andy and Brian are joined by Andy Goodfellow, SVP and Chief Technology Officer at Zoro, to discuss why there has historically been friction between the IT departments and eCommerce teams at so many companies. Goodfellow shares how Zoro turned this...

Can I download this Master B2B Friday 15 episode?

Yes, you can download this episode by clicking the download button on the episode player, or subscribe to the podcast in your preferred podcast app for automatic downloads.