It's HARD to think of my loved ones in hell.

This is hard for me, too. I don't offer my answer with a calloused heart or without considering how difficult it really is. But, I hope that in my own limited attempt to offer help, you will find some wisdom and hopefulness. My answer will probably fall short, but I am really just saying "wait" because the full revelation of the glory and goodness of God will answer this for you in due time. My website: https://BibleThinker.org