EPISODE · Oct 22, 2019 · 1H 11M
It's Never The Customers fault
from LIMITLESS with Chris William
You are liable for the customers opinion of the service provided, independent as to their expectations. Should such expectations be unrealistic, resulting in disappointment, it is your fault for not having the uncomfortable conversation necessary to begin with to make apparent what is and isn't to be expected of you.
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It's Never The Customers fault
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