It's No Longer Just A "Room" with Richard Valtr, Founder of Mews

The Founder of Mews, Richard Valtr, is a hotelier with a serious passion for technology and service. His mission is to transform an entire industry with cloud solutions that make hospitality more rewarding for everyone. This episode is a deep dive into his thoughts and opinions on how the hotel industry (hospitality) built products (tech) the wrong way that does a disservice to our guests and industry, the Original Sin as Richard likes to call it, we’ve looked at it all wrong. Risk is something we can’t avoid and you know this! But… you can sure minimize your risk when it comes to putting things in place like NoiseAware & Safely.com! Safely have you, your guests, and your homeowner covered if anything goes wrong or gets damaged and guess what!? By having a NoiseAware device in your homes, you’ll have everything you need in order to have peace of mind! In this episode, we explore: 03:27 - Richard Valtr Background 10:20 - Giving Value Added Services to Your Guests 17:40 - Knowing the Right Guest That Will Match Your Property 20:27 - The Original Sin of Hospitality 22:43 - The Creation of Mews 31:34 - Add on Services We Can Offer to the Guests 39:59 - Revenue Per Guest 42:25 - Making Sure to Meet the Guests Satisfaction 46:41 - Challenges In the Hospitality Industry 54:41 - Mews In The Next Few Years Connecting with the Guest: www.mews.com Slick Talk Website & Socials: https://bit.ly/3uCsm6H Learn more about your ad choices. Visit megaphone.fm/adchoices