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It's Not the Change They Hate episode artwork

Dec 8, 2015 25 min

It's Not the Change They Hate

from What is Wrong with UX

Users who care deeply about your product can get very angry when you make changes. Sometimes it's change aversion, and sometimes you seriously screwed something up. In this episode, Kate and Laura talk about how to tell when it's your fault that your users hate you. Music: The Future Soon by Jonathan Coulton Drink Pairing: Eggnog

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It's Not the Change They Hate

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